PRIVACY POLICY

1. Overview

Aigent Tours (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our services.

By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

A. Information You Provide

When you purchase services or contact us, we may collect:

  • Name

  • Email address

  • Payment information (processed by third-party providers)

  • MLS or listing links

  • Property photo links

  • Any additional information you voluntarily provide

B. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Referring URLs

  • Basic usage analytics

This data helps us improve our website and services.

3. Payment Processing

All payments are processed securely through third-party providers (such as Stripe).

Aigent Tours does not store or have direct access to your full credit card information.

Please review the privacy policies of our payment processors for more information about how they handle your data.

4. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Deliver video content

  • Communicate regarding orders

  • Improve our services

  • Respond to inquiries

  • Prevent fraud or misuse

  • Comply with legal obligations

We do not sell your personal information.

5. Sharing of Information

We may share information with:

  • Payment processors

  • Hosting providers

  • Cloud storage providers

  • Analytics tools

Information is only shared as necessary to operate our business.

We do not rent, sell, or trade your personal information to third parties for marketing purposes.

6. Data Retention

We retain personal information only as long as necessary to:

  • Complete services

  • Maintain business records

  • Comply with legal obligations

We may retain delivered project files for portfolio or operational purposes unless otherwise agreed in writing.

7. Data Security

We implement reasonable technical and organizational measures to protect your information.

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Cookies and Analytics

Our website may use cookies and third-party analytics tools to:

  • Improve user experience

  • Monitor traffic patterns

  • Analyze site performance

You may disable cookies in your browser settings.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent

To exercise these rights, contact us at the email listed below.

10. Children’s Privacy

Aigent Tours does not knowingly collect personal information from individuals under the age of 18.

If we become aware that we have collected such information, we will take reasonable steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page with an updated effective date.

Continued use of our services after updates constitutes acceptance of the revised policy.

13. Contact Information

If you have questions regarding this Privacy Policy, please contact:

AIgentTours.com
Email: launch@aigenttours.com
Company: Candell Capital LLC